Since this is a personalized product, returns are not permitted. Replacement of an order is done in instances where a wrong product has been shipped or if a product is received in a damaged or spoiled condition. In such cases, you need to contact us within 24 hours of receiving your order. Complaints received after 24 hours of receiving your order will not be considered.

Note: Zbox.in will not issue refunds for products for which delivery has been attempted and no one is available to receive the same.